TELUS International Philippines — • Preferably with sales experience, either through chat or email support

#TELUSPHHiring Welcome #CNY2018 with new possibilities. No bad luck, just good vibes and free snacks here at TELUS McKinley Exchange! Apply now and get a chance to work for a morning-shift account!

We are looking for applicants for the following accounts:
1. Customer Service Representatives for a Transportation Network Company
Successful applicants will deliver high-quality customer service through a non-voice support.

Account Requirements:
• For fresh graduates or Vocational Graduates: Bachelor's degree course
• For undergraduates: without back subjects and must have completed at least two years in college. At least three months of call center experience (voice or non-voice support) is a must.

2. Technical Support Specialist for an Online Service Provider Account
Successful applicants will handle and resolve problems for email setups on desktop and mobile. You will be required to have general knowledge of mail-related products and services while assessing needs, suggestions, and promotions of alternative products.

Account Requirements:
For fresh graduates: of Bachelor's degree course
• For highschool graduates: At least one year of customer service experience is required. Applicants with experience in the BPO industry is strongly preferred.
• Applicants for this account must possess intermediate to advance knowledge of mobile devices and computers.
• Applicants must also be able to set up Internet connections, browser settings, and emails.

3. Customer Service Representative for a Food Service Account
Successful applicants will provide customer support for U.S.-based restaurants, diners, and couriers through inbound and follow-up outbound calls.

Account Requirements:
• For fresh graduates: Bachelor's degree course
• For undergraduates: Preferably without back subjects And must have completed at least two years in college. Any work experience is also a must.
• Shifters are also welcome to apply.
• Applicants must be able to handle customer interaction experience

4. Customer Service Representative for an Online Dating Site Account
Successful applicants will provide customer service through phone support. The main responsibilities include changing profiles, resetting passwords, and renewal or cancellation of subscriptions and other related inquiries.

Account Requirements:
• For fresh graduates: Bachelor's degree course
• For undergraduates: Preferably without back subjects and must have completed at least two years in college. Any work experience is also a must
• Shifters are also welcome to apply.
• Applicants must have at least six (6) months of call center support experience.
• Basic computer and Internet-navigation skills are also required.

5. Customer Service Representative for a Real Estate Property Account
Successful applicants will be responsible for providing customer service support to clients through outbound calls. Main responsibilities include, but not limited to, assisting with the management and completion of all valuation requests.

Account Requirements:
• For fresh graduates and vocational course graduates: bachelor's degree course or Vocational diploma
• For undergraduates: Preferably without back subjects must have completed at least two years in college. Any work experience is also a must.
• Shifters are also welcome to apply.
• Preferably with sales experience, either through chat or email support
• Experience with handling Australian account or real estate is an advantage
• Basic computer and internet navigation skills are also required.
• Willing to be assigned to NZ shift (4AM to 5AM)


Other requirements for all applicants:
• At least 18 years old
• Good communication skills in English
• Must possess basic computer and Internet-navigation skills.
• Willing to work at TELUS House McKinley Exchange (Ayala)
• Amenable to work on shifting schedules
• Has NBI clearance, SSS and Philhealth documents
• Can start ASAP
Start exploring your good luck and walk-in at our recruitment hub located at L/G F McKinley West Campus Building, Le Grand Ave. cor McWest Blvd, Fort Bonifacio, Taguig City. Recruitment starts from 9 AM to 5 PM.
  • Phone number(s)+632.638.9440
  • Information pageLink of the page
  • Location(s) 31/F Discovery Centre, 25 ADB Avenue, Ortigas Center, 1605
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